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Computer Network Support Specialist

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What You Need to Know About Computer Network Support Specialist

Computer Network Support Specialist Job Description Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Daily Life Of a Computer Network Support Specialist

  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Research hardware or software products to meet technical networking or security needs.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Train users in procedures related to network applications software or related systems.

Skills Needed to be a Computer Network Support Specialist

These are the skills Computer Network Support Specialists say are the most useful in their careers:

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Speaking: Talking to others to convey information effectively.

Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

Other Computer Network Support Specialist Job Titles

  • Network Technician
  • LAN Support Specialist (Local Area Network Support Specialist)
  • Customer Engineer
  • VoIP Network Technician
  • Customer Service Engineer

Computer Network Support Specialist Employment Estimates

In the United States, there were 198,800 jobs for Computer Network Support Specialist in 2016. New jobs are being produced at a rate of 8.2% which is above the national average. The Bureau of Labor Statistics predicts 16,400 new jobs for Computer Network Support Specialist by 2026. The BLS estimates 16,500 yearly job openings in this field.

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The states with the most job growth for Computer Network Support Specialist are Utah, Nevada, and Washington. Watch out if you plan on working in Kansas, Alaska, or Idaho. These states have the worst job growth for this type of profession.

Salary for a Computer Network Support Specialist

The typical yearly salary for Computer Network Support Specialists is somewhere between $38,270 and $105,770.

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Computer Network Support Specialists who work in District of Columbia, New Jersey, or Connecticut, make the highest salaries.

How much do Computer Network Support Specialists make in each U.S. state?

State Annual Mean Salary
Alabama $59,060
Alaska $59,990
Arizona $60,550
Arkansas $46,170
California $75,640
Colorado $73,950
Connecticut $79,880
Delaware $60,840
District of Columbia $88,700
Florida $61,040
Georgia $70,820
Hawaii $61,260
Idaho $50,020
Illinois $65,830
Indiana $60,770
Iowa $55,690
Kansas $50,690
Kentucky $57,890
Louisiana $55,650
Maine $63,800
Maryland $73,360
Massachusetts $84,230
Michigan $60,470
Minnesota $62,130
Mississippi $66,110
Missouri $55,910
Montana $53,930
Nebraska $55,890
Nevada $58,380
New Hampshire $68,210
New Jersey $84,890
New Mexico $59,190
New York $79,200
North Carolina $65,160
North Dakota $64,640
Ohio $60,900
Oklahoma $63,080
Oregon $59,720
Pennsylvania $64,700
Rhode Island $56,400
South Carolina $54,530
South Dakota $48,080
Tennessee $59,170
Texas $73,440
Utah $60,330
Vermont $51,570
Virginia $73,050
Washington $81,270
West Virginia $56,550
Wisconsin $68,760
Wyoming $60,290

Tools & Technologies Used by Computer Network Support Specialists

Although they’re not necessarily needed for all jobs, the following technologies are used by many Computer Network Support Specialists:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Python
  • Microsoft Access
  • MySQL
  • Data entry software
  • Microsoft Windows
  • Microsoft Project
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Dynamics
  • Linux
  • IBM Notes
  • Ruby
  • Microsoft Visual Basic
  • Microsoft SQL Server
  • UNIX
  • Practical extraction and reporting language Perl

How to Become a Computer Network Support Specialist

Learn what Computer Network Support Specialist education requirements there are.

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How Long Does it Take to Become a Computer Network Support Specialist?

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Where do Computer Network Support Specialists Work?

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The table below shows some of the most common industries where those employed in this career field work.

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References:

Image Credit: Negative Space via CC0 License

More about our data sources and methodologies.

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