What You Need to Know About Travel Agent
Occupation Description Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients’ travel problems.
A Day in the Life of a Travel Agent
- Record and maintain information on clients, vendors, and travel packages.
- Collect payment for transportation and accommodations from customer.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour’s costs.
- Book transportation and hotel reservations, using computer terminal or telephone.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Qualities of a Travel Agent
Below is a list of the skills most Travel Agents say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Persuasion: Persuading others to change their minds or behavior.
Types of Travel Agent
- Corporate Travel Counselor
- Tour Coordinator
- International Travel Consultant
- Beach Expert
- Travel Professional
Is There Going to be Demand for Travel Agents?
In 2016, there was an estimated number of 81,700 jobs in the United States for Travel Agent. There is little to no growth in job opportunities for Travel Agent. There will be an estimated 7,800 positions for Travel Agent per year.
The states with the most job growth for Travel Agent are Washington, Alaska, and Maryland. Watch out if you plan on working in Wisconsin, Ohio, or North Dakota. These states have the worst job growth for this type of profession.
Travel Agent Average Salary
Travel Agents make between $22,370 and $66,080 a year.
Travel Agents who work in District of Columbia, Washington, or Arizona, make the highest salaries.
Below is a list of the median annual salaries for Travel Agents in different U.S. states.
|State||Annual Mean Salary|
|District of Columbia||$56,790|
What Tools do Travel Agents Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Travel Agents:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- Intuit QuickBooks
- Travel Agent CMS
Becoming a Travel Agent
Individuals working as a Travel Agent have obtained the following education levels:
How Long Does it Take to Become a Travel Agent?
Where do Travel Agents Work?
The table below shows the approximate number of Travel Agents employed by various industries.
Other Jobs You May be Interested In
Those interested in being a Travel Agent may also be interested in:
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
More about our data sources and methodologies.