What You Need to Know About Retail Sales Supervisor
Job Description & Duties Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
A Day in the Life of a Retail Sales Supervisor
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Review inventory and sales records to prepare reports for management and budget departments.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Establish credit policies and operating procedures.
- Assign employees to specific duties.
Retail Sales Supervisor Needed Skills
These are the skills Retail Sales Supervisors say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Coordination: Adjusting actions in relation to others’ actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Other Retail Sales Supervisor Job Titles
- Jewelry Department Supervisor
- Floral Manager
- Music Store Manager
- Shift Manager
- Ice Storage, Sales, and Delivery Supervisor
What Kind of Retail Sales Supervisor Job Opportunities Are There?
There were about 1,532,400 jobs for Retail Sales Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisor by 2026. Due to new job openings and attrition, there will be an average of 168,500 job openings in this field each year.
The states with the most job growth for Retail Sales Supervisor are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.
Do Retail Sales Supervisors Make A Lot Of Money?
The average yearly salary of a Retail Sales Supervisor ranges between $25,720 and $69,290.
Retail Sales Supervisors who work in Rhode Island, Connecticut, or New Jersey, make the highest salaries.
How much do Retail Sales Supervisors make in each U.S. state?
|State||Annual Mean Salary|
|District of Columbia||$51,800|
What Tools & Technology do Retail Sales Supervisors Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Retail Sales Supervisors:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- Microsoft Windows
- Microsoft Project
- Adobe Systems Adobe Acrobat
- Microsoft Visio
- Microsoft SharePoint
- Adobe Systems Adobe Photoshop
- Microsoft Dynamics
- IBM Notes
- Microsoft Publisher
- Google Docs
Becoming a Retail Sales Supervisor
Individuals working as a Retail Sales Supervisor have obtained the following education levels:
How Long Does it Take to Become a Retail Sales Supervisor?
Where do Retail Sales Supervisors Work?
Retail Sales Supervisors work in the following industries:
Those interested in being a Retail Sales Supervisor may also be interested in:
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
More about our data sources and methodologies.