What is a Sales Supervisor?
Position Description Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Life As a Sales Supervisor: What Do They Do?
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Visit retailers and sales representatives to promote products and gather information.
- Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
- Inventory stock and reorder when inventories drop to specified levels.
- Hire, train, and evaluate personnel.
- Keep records pertaining to purchases, sales, and requisitions.
Skills Needed to be a Sales Supervisor
Below is a list of the skills most Sales Supervisors say are important on the job.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Other Sales Supervisor Job Titles
- Foreign Exchange Services Manager
- Branch Manager
- Client Service Supervisor
- Sales and Marketing Manager
- Director of Sales
Is There Job Demand for Sales Supervisors?
There were about 405,200 jobs for Sales Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 4.9% which is below the national average. The Bureau of Labor Statistics predicts 20,000 new jobs for Sales Supervisor by 2026. The BLS estimates 39,000 yearly job openings in this field.
The states with the most job growth for Sales Supervisor are Utah, Washington, and Nevada. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.
Average Sales Supervisors Salary
The average yearly salary of a Sales Supervisor ranges between $40,310 and $143,690.
Sales Supervisors who work in New York, Rhode Island, or South Dakota, make the highest salaries.
How much do Sales Supervisors make in different U.S. states?
|State||Annual Mean Salary|
|District of Columbia||$86,540|
What Tools & Technology do Sales Supervisors Use?
Below is a list of the types of tools and technologies that Sales Supervisors may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Microsoft Project
- Microsoft Dynamics
- Salesforce software
- Delphi Technology
- NetSuite ERP
- Oracle Eloqua
- Work scheduling software
- Financial accounting software
- Salesforce.com Salesforce CRM
- Customer information databases
Becoming a Sales Supervisor
What education or degrees do I need to become a Sales Supervisor?
How Long Does it Take to Become a Sales Supervisor?
Where Sales Supervisors Work
Below are examples of industries where Sales Supervisors work:
Other Jobs You May be Interested In
Those who work as a Sales Supervisor sometimes switch careers to one of these choices:
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- Gaming Managers
- Education Administrators, Preschool and Childcare Center/Program
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
More about our data sources and methodologies.
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