Spa Managers: Job Description
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
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What Do Spa Managers Do?
The day-to-day responsibilities of spa managers cover:
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
Skills and Knowledge
Successful spa managers combine a mix of skills and domain knowledge.
Key Skills
These are the skills most central to this role, rated on an importance scale of 0 to 5:
Knowledge Areas
Related Job Titles
This career also goes by job titles like:
- Day Spa Manager
- Hair Salon Manager
- Health Spa Manager
- Massage Department Manager
- Med Spa Manager
- Salon Coordinator
- Salon Leader
- Salon Manager
Employment and Demand
There are about 188,873 spa managers working in the United States today. Employment is projected to decline by -2.2% over the projection horizon.
How Much Do Spa Managers Make?
| Statistic | Value |
|---|---|
| Annual median | $143,396 |
| Hourly median | $68.94 |
| 10th percentile | $90,819 |
| 25th percentile | $117,108 |
| 75th percentile | $169,685 |
| 90th percentile | $195,973 |
Wages vary widely based on experience, location, and industry.
Pay by State
| State | Annual median salary |
|---|---|
| Maryland | $90,200 |
| Hawaii | $84,840 |
| Wisconsin | $83,250 |
| Washington | $81,100 |
| Ohio | $71,890 |
| Arizona | $71,390 |
| Pennsylvania | $69,130 |
| California | $67,590 |
| Virginia | $65,020 |
| Oregon | $62,790 |
| New Jersey | $62,490 |
| New York | $62,070 |
| Illinois | $61,130 |
| North Carolina | $60,400 |
| Utah | $59,840 |
| Iowa | $57,280 |
| Indiana | $57,070 |
| Texas | $56,810 |
| Massachusetts | $56,570 |
| Michigan | $56,180 |
| Oklahoma | $54,410 |
| Georgia | $54,340 |
| South Carolina | $53,160 |
| Florida | $52,270 |
| Kentucky | $50,030 |
| Mississippi | $49,880 |
| Minnesota | $49,690 |
| Nebraska | $46,300 |
| Tennessee | $43,210 |
Where Spa Managers Earn the Most
Earnings for spa managers vary by region. These regions lead on median pay:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Middle Atlantic | $71,787 | 13.1% | 0.90 |
| Far Western US | $68,590 | 30.9% | 1.89 |
| Great Lakes | $61,119 | 14.2% | 1.47 |
| Southwest | $56,734 | 19.0% | 1.59 |
| New England | $56,570 | 1.4% | 0.48 |
| Plains States | $52,544 | 5.9% | 1.50 |
| Southeast | $52,529 | 15.5% | 1.09 |
Highest-Paying Metro Areas for Spa Managers
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| Baltimore-Columbia-Towson, MD | MD | $93,420 | 230 |
| Urban Honolulu, HI | HI | $84,840 | 90 |
| Los Angeles-Long Beach-Anaheim, CA | CA | $78,810 | 660 |
| Milwaukee-Waukesha, WI | WI | $73,120 | |
| New York-Newark-Jersey City, NY-NJ | NY | $72,240 | 290 |
| Kansas City, MO-KS | MO | $69,790 | 40 |
| St. Louis, MO-IL | MO | $69,150 | 100 |
| San Francisco-Oakland-Fremont, CA | CA | $68,870 | 310 |
Top Industries Employing Spa Managers
Most spa managers work in these industries:
| Industry | Employment | Median annual wage |
|---|---|---|
| Other Services (except Public Administration) | 4,120 | $56,980 |
| Arts, Entertainment, and Recreation | 1,900 | $58,660 |
| Health Care and Social Assistance | 1,810 | $61,780 |
| Accommodation and Food Services | 810 | $81,620 |
| Educational Services | 370 | $65,720 |
| Management of Companies and Enterprises | 270 | $79,950 |
| Retail Trade | 240 | $59,420 |
| Administrative and Support and Waste Management and Remediation Services | 150 | $79,840 |
Below are examples of industries where spa managers work:
Tools and Technology
- Web page creation and editing software: Facebook (hot technology)
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Electronic mail software: Microsoft Outlook (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Word processing software: Microsoft Word (hot technology)
The Day-to-Day Environment
The work environment for spa managers tends to involve the following characteristics:
- Contact With Others
- Face-to-Face Discussions with Individuals and Within Teams
- Telephone Conversations
- Work With or Contribute to a Work Group or Team
- Frequency of Decision Making
Getting Started in This Career
Entry-level spa managers positions require some college, no degree as the typical entry-level education. This career aligns with Medium Preparation Needed (Job Zone 3), reflecting the level of preparation typically expected.
Similar Occupations
Similar Occupations
- Training and Development Managers (Supplemental)
- Food Service Managers (Supplemental)
- Lodging Managers (Primary-Short)
- Medical and Health Services Managers (Primary-Long)
- Fitness and Wellness Coordinators (Primary-Short)
- Massage Therapists (Primary-Long)
- First-Line Supervisors of Housekeeping and Janitorial Workers (Primary-Long)
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services (Primary-Short)
Where to Study
Future spa managers typically earn programs in:
Business, Management, Marketing, and Related Support Services
6 programs across 4 majors
- Business Administration & Management
- Business & Commerce
- Hospitality Management
- Entrepreneurial Studies
Personal and Culinary Services
1 programs across 1 majors
About the Data
This profile draws on the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 11-9179.02 (Personal Service Managers, All Other).
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