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Food Service Manager

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What Do Food Service Manager Do?

Occupation Description Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Life As a Food Service Manager

  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Keep records required by government agencies regarding sanitation or food subsidies.

What a Food Service Manager Should Know

When polled, Food Service Managers say the following skills are most frequently used in their jobs:

Service Orientation: Actively looking for ways to help people.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Types of Food Service Manager

  • Hospitality Manager
  • Kitchen Manager
  • Cafeteria Operator
  • Catering Director
  • Culinary Specialist

Is There Going to be Demand for Food Service Managers?

In the United States, there were 308,700 jobs for Food Service Manager in 2016. New jobs are being produced at a rate of 9% which is above the national average. The Bureau of Labor Statistics predicts 27,700 new jobs for Food Service Manager by 2026. There will be an estimated 36,800 positions for Food Service Manager per year.

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The states with the most job growth for Food Service Manager are Utah, Washington, and Arizona. Watch out if you plan on working in Vermont, Maine, or West Virginia. These states have the worst job growth for this type of profession.

What is the Average Salary of a Food Service Manager

The typical yearly salary for Food Service Managers is somewhere between $31,580 and $92,410.

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Food Service Managers who work in New Jersey, New York, or Washington, make the highest salaries.

How much do Food Service Managers make in each U.S. state?

State Annual Mean Salary
Alabama $58,590
Alaska $68,390
Arizona $58,640
Arkansas $48,760
California $57,920
Connecticut $75,130
Delaware $76,040
District of Columbia $70,980
Florida $61,160
Georgia $52,660
Hawaii $66,130
Idaho $47,000
Illinois $51,440
Indiana $52,280
Iowa $46,620
Kansas $54,870
Kentucky $51,160
Louisiana $64,530
Maine $63,410
Maryland $72,870
Massachusetts $68,770
Michigan $61,800
Minnesota $58,900
Mississippi $48,570
Missouri $53,390
Montana $57,200
Nebraska $46,220
Nevada $69,220
New Hampshire $64,360
New Jersey $82,340
New Mexico $55,530
New York $77,760
North Carolina $59,340
North Dakota $54,700
Ohio $53,810
Oklahoma $50,650
Oregon $52,110
Pennsylvania $66,680
Rhode Island $66,870
South Carolina $61,110
South Dakota $52,880
Tennessee $47,240
Texas $61,610
Utah $46,030
Vermont $58,320
Virginia $65,800
Washington $77,970
West Virginia $47,230
Wisconsin $50,880
Wyoming $52,070

What Tools & Technology do Food Service Managers Use?

Below is a list of the types of tools and technologies that Food Service Managers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Word processing software
  • Microsoft Project
  • Database software
  • Microsoft Dynamics
  • Facebook
  • Google Docs
  • Intuit QuickBooks
  • Google Drive
  • Adobe Systems Adobe Flash
  • Delphi Technology
  • IBM Domino
  • Oracle Taleo
  • Apache Groovy
  • Inventory management software
  • Culinary Software Services ChefTec

How to Become a Food Service Manager

What education or degrees do I need to become a Food Service Manager?

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How Long Does it Take to Become a Food Service Manager?

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Where Food Service Managers Work

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Below are examples of industries where Food Service Managers work:

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Similar Careers

Those thinking about becoming a Food Service Manager might also be interested in the following careers:

Those who work as a Food Service Manager sometimes switch careers to one of these choices:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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