What Do Lodging Manager Do?
Occupation Description Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
What Do Lodging Managers Do On a Daily Basis?
- Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
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Qualities of a Lodging Manager
These are the skills Lodging Managers say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Other Lodging Manager Job Titles
- Hotel Operations Manager
- Hotel General Manager
- Front Office Director
- Rooms Director
- Motel Keeper
What Kind of Lodging Manager Job Opportunities Are There?
In 2016, there was an estimated number of 47,800 jobs in the United States for Lodging Manager. New jobs are being produced at a rate of 4% which is below the national average. The Bureau of Labor Statistics predicts 1,900 new jobs for Lodging Manager by 2026. There will be an estimated 5,000 positions for Lodging Manager per year.
The states with the most job growth for Lodging Manager are Idaho, Utah, and Vermont. Watch out if you plan on working in Nebraska, Missouri, or Maine. These states have the worst job growth for this type of profession.
Lodging Manager Average Salary
The average yearly salary of a Lodging Manager ranges between $30,860 and $102,410.
Lodging Managers who work in District of Columbia, North Carolina, or Hawaii, make the highest salaries.
Below is a list of the median annual salaries for Lodging Managers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $53,050 |
| Alaska | $74,930 |
| Arizona | $61,830 |
| California | $72,200 |
| Colorado | $82,500 |
| Connecticut | $66,150 |
| Delaware | $76,250 |
| District of Columbia | $119,460 |
| Florida | $63,970 |
| Georgia | $64,460 |
| Hawaii | $92,190 |
| Idaho | $52,790 |
| Illinois | $49,360 |
| Indiana | $42,130 |
| Iowa | $47,350 |
| Kansas | $49,440 |
| Kentucky | $52,770 |
| Louisiana | $68,250 |
| Maine | $53,420 |
| Maryland | $84,200 |
| Massachusetts | $67,760 |
| Michigan | $58,550 |
| Minnesota | $56,380 |
| Mississippi | $51,520 |
| Missouri | $51,880 |
| Montana | $64,800 |
| Nebraska | $55,700 |
| Nevada | $82,880 |
| New Hampshire | $64,410 |
| New Jersey | $84,420 |
| New Mexico | $59,460 |
| New York | $86,200 |
| North Carolina | $90,070 |
| North Dakota | $50,060 |
| Ohio | $49,320 |
| Oklahoma | $47,550 |
| Oregon | $51,850 |
| Pennsylvania | $59,520 |
| Rhode Island | $79,320 |
| South Carolina | $54,750 |
| South Dakota | $58,540 |
| Tennessee | $58,010 |
| Texas | $55,880 |
| Utah | $56,010 |
| Vermont | $69,840 |
| Virginia | $65,980 |
| Washington | $60,560 |
| West Virginia | $54,500 |
| Wisconsin | $54,470 |
| Wyoming | $67,690 |
What Tools do Lodging Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Lodging Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Email software
- Word processing software
- Oracle JD Edwards EnterpriseOne
- Delphi Technology
- Accounting software
- Payroll software
How to Become a Lodging Manager
What education or degrees do I need to become a Lodging Manager?
How many years of work experience do I need?
Where Lodging Managers Are Employed
The table below shows some of the most common industries where those employed in this career field work.
Other Jobs You May be Interested In
Those thinking about becoming a Lodging Manager might also be interested in the following careers:
References:
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More about our data sources and methodologies.
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