What Do Travel Agent Do?
Travel Agent Example Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients’ travel problems.
Travel Agent Responsibilities
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Collect payment for transportation and accommodations from customer.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Record and maintain information on clients, vendors, and travel packages.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
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Travel Agent Skills
These are the skills Travel Agents say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Persuasion: Persuading others to change their minds or behavior.
Other Travel Agent Job Titles
- Corporate Travel Counselor
- Travel Service Consultant
- Tour Agent
- Auto Travel Counselor
- Travel Counselor
Travel Agent Job Outlook
In the United States, there were 81,700 jobs for Travel Agent in 2016. There is little to no growth in job opportunities for Travel Agent. Due to new job openings and attrition, there will be an average of 7,800 job openings in this field each year.
The states with the most job growth for Travel Agent are Washington, Alaska, and Maryland. Watch out if you plan on working in Wisconsin, Ohio, or North Dakota. These states have the worst job growth for this type of profession.
How Much Does a Travel Agent Make?
The typical yearly salary for Travel Agents is somewhere between $22,370 and $66,080.
Travel Agents who work in District of Columbia, Washington, or Arizona, make the highest salaries.
Below is a list of the median annual salaries for Travel Agents in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $45,070 |
| Alaska | $42,060 |
| Arizona | $48,980 |
| Arkansas | $37,580 |
| California | $47,460 |
| Colorado | $44,750 |
| Connecticut | $48,780 |
| Delaware | $41,800 |
| District of Columbia | $56,790 |
| Florida | $41,630 |
| Georgia | $35,190 |
| Hawaii | $42,170 |
| Idaho | $38,280 |
| Illinois | $41,100 |
| Indiana | $40,640 |
| Iowa | $41,330 |
| Kansas | $45,940 |
| Kentucky | $41,470 |
| Louisiana | $38,060 |
| Maine | $34,510 |
| Maryland | $36,300 |
| Massachusetts | $49,920 |
| Michigan | $42,530 |
| Minnesota | $45,530 |
| Mississippi | $34,120 |
| Missouri | $40,100 |
| Montana | $45,810 |
| Nebraska | $41,650 |
| Nevada | $56,590 |
| New Hampshire | $44,420 |
| New Jersey | $49,330 |
| New Mexico | $40,970 |
| New York | $40,000 |
| North Carolina | $40,690 |
| North Dakota | $33,600 |
| Ohio | $36,250 |
| Oklahoma | $36,940 |
| Oregon | $38,520 |
| Pennsylvania | $42,700 |
| Rhode Island | $37,280 |
| South Carolina | $33,150 |
| South Dakota | $36,140 |
| Tennessee | $42,600 |
| Texas | $39,670 |
| Utah | $43,590 |
| Vermont | $44,000 |
| Virginia | $44,970 |
| Washington | $52,790 |
| West Virginia | $35,420 |
| Wisconsin | $37,350 |
| Wyoming | $47,440 |
Tools & Technologies Used by Travel Agents
Although they’re not necessarily needed for all jobs, the following technologies are used by many Travel Agents:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- Intuit QuickBooks
- Travel Agent CMS
How to Become a Travel Agent
Are there Travel Agents education requirements?
How many years of work experience do I need?
Who Employs Travel Agents?
The table below shows some of the most common industries where those employed in this career field work.
Other Jobs You May be Interested In
Those interested in being a Travel Agent may also be interested in:
References:
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
More about our data sources and methodologies.
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