Patient Representatives in Pennsylvania
Want to work as a Patient Representatives in Pennsylvania? Here’s what you need to know. All health technologists and technicians not listed separately.
What do Patient Representatives Make in Pennsylvania?
For patient representatives working in Pennsylvania, the median annual wage is $45,700 per year (or about $21.97/hour).Annual wages span from $37,680 at the 10th percentile to $78,530 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $37,680 | $18.11 |
| 25th percentile | $39,910 | $19.19 |
| Median (50th) | $45,700 | $21.97 |
| 75th percentile | $56,350 | $27.09 |
| 90th percentile | $78,530 | $37.76 |
The job concentration index in Pennsylvania compared to the national average — is 1.47, indicating that patient representatives are more concentrated here than the national average.
National Wage Comparison
Nationally, patient representatives earn a median of $47,419 per year ($22.80/hour), below the Pennsylvania median.
Employment Outlook
There are roughly 3,215,162 patient representatives across the United States. In Pennsylvania alone, around 9,970 people work in this role. That puts the state above the typical state, which employs around 1,980 patient representatives.
Top Pennsylvania Metros for Patient Representatives
These are the Pennsylvania metros with the most patient representatives in Pennsylvania.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 4,290 | $48,500 |
| Pittsburgh, PA | 1,680 | $45,610 |
| Allentown-Bethlehem-Easton, PA-NJ | 980 | $47,510 |
| Harrisburg-Carlisle, PA | 730 | $40,970 |
| Scranton–Wilkes-Barre, PA | 420 | $43,290 |
| York-Hanover, PA | 390 | $43,750 |
| Lancaster, PA | 330 | $45,680 |
| Reading, PA | 160 | $47,530 |
| Altoona, PA | 130 | $42,350 |
| Erie, PA | 130 | $40,760 |
| Johnstown, PA | 130 | $57,470 |
| State College, PA | 120 | $41,790 |
| Lebanon, PA | 90 | $47,370 |
| Williamsport, PA | 70 | $46,280 |
Top States for Patient Representatives Employment
View the states that employ the most patient representatives work.
| State | Number Employed |
|---|---|
| California | 24,540 |
| Texas | 15,220 |
| Florida | 10,660 |
| Pennsylvania | 9,970 |
| New York | 8,660 |
| Ohio | 8,420 |
| North Carolina | 6,860 |
| New Jersey | 5,650 |
| Missouri | 5,560 |
| Michigan | 5,500 |
| Georgia | 5,280 |
| Illinois | 5,150 |
| Massachusetts | 4,420 |
| Wisconsin | 4,410 |
| South Carolina | 4,230 |
| Virginia | 3,750 |
| Washington | 3,600 |
| Louisiana | 3,330 |
| Arizona | 2,670 |
| Indiana | 2,640 |
Highest-Paying States for Patient Representatives
These states pay the most for patient representatives.
| State | Annual Median Salary |
|---|---|
| Wyoming | $65,560 |
| Delaware | $64,860 |
| Washington | $59,960 |
| Kansas | $59,780 |
| Maine | $58,820 |
| California | $58,310 |
| Oregon | $58,240 |
| Massachusetts | $58,210 |
| New York | $57,690 |
| Hawaii | $56,260 |
Skills
Top patient representatives skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Key abilities for patient representatives, rated on an importance scale of 0 to 5:
Daily Tasks
Common tasks include:
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Interview patients or their representatives to identify problems relating to care.
- Refer patients to appropriate health care services or resources.
- Maintain knowledge of community services and resources available to patients.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
- Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
- Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
- Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
- Analyze patients' abilities to pay to determine charges on a sliding scale.
- Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
- Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.
Work Activities
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Assisting and Caring for Others
- Making Decisions and Solving Problems
- Documenting/Recording Information
- Evaluating Information to Determine Compliance with Standards
- Working with Computers
- Processing Information
- Organizing, Planning, and Prioritizing Work
- Updating and Using Relevant Knowledge
- Identifying Objects, Actions, and Events
Tools & Technology
Software and systems commonly involved: Hot technologies: eClinicalWorks EHR software, Epic Systems In-demand technologies: Epic Systems
What Major Will Prepare You For This Career?
Related college programs include:
- Allied Health Professions
- Allied Health Services
- Clinical/Medical Laboratory Science
Featured schools near , edit
Related Careers
Careers similar to patient representatives include:
- Medical and Health Services Managers
- Health Informatics Specialists
- Mental Health Counselors
- Rehabilitation Counselors
- Child, Family, and School Social Workers
- Healthcare Social Workers
Also Known As
Access Representative, Admissions Coordinator, Admitting Clerk, Admitting Representative, Care Navigator, Case Manager, Clinical Liaison, Healthcare Registrar, Intake Specialist, Medicaid Service Coordinator (MSC), PCA (Patient Care Associate), PCT (Patient Care Technician), Patient Access Coordinator, Patient Access Representative, Patient Access Specialist.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 29-2099.08
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