What You Need to Know About General and Operations Manager
Job Description & Duties Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
Life As a General & Operations Manager: What Do They Do?
- Direct administrative activities directly related to making products or providing services.
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
- Prepare staff work schedules and assign specific duties.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
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Skills Needed to be a General & Operations Manager
When polled, General and Operations Managers say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others’ actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles for this Occupation:
- General Manager (GM)
- Business Administrator
- Salon Manager
- Operations Supervisor
- Social Insurance Administrator
Job Outlook for General and Operations Managers
There were about 2,263,100 jobs for General and Operations Manager in 2016 (in the United States). New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. There will be an estimated 210,700 positions for General & Operations Manager per year.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
How Much Does a General & Operations Manager Make?
General and Operations Managers make between $44,710 and $208,000 a year.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $118,440 |
| Alaska | $112,580 |
| Arizona | $102,470 |
| Arkansas | $87,650 |
| California | $137,640 |
| Colorado | $131,920 |
| Connecticut | $155,890 |
| Delaware | $150,940 |
| District of Columbia | $150,970 |
| Florida | $112,600 |
| Georgia | $113,440 |
| Hawaii | $114,040 |
| Idaho | $79,370 |
| Illinois | $125,990 |
| Indiana | $103,370 |
| Iowa | $99,720 |
| Kansas | $97,920 |
| Kentucky | $89,750 |
| Louisiana | $115,060 |
| Maine | $98,100 |
| Maryland | $137,700 |
| Massachusetts | $135,820 |
| Michigan | $122,160 |
| Minnesota | $112,120 |
| Mississippi | $77,800 |
| Missouri | $105,280 |
| Montana | $98,990 |
| Nebraska | $96,900 |
| Nevada | $128,080 |
| New Hampshire | $126,750 |
| New Jersey | $167,600 |
| New Mexico | $101,720 |
| New York | $156,260 |
| North Carolina | $131,600 |
| North Dakota | $103,100 |
| Ohio | $118,470 |
| Oklahoma | $104,860 |
| Oregon | $107,670 |
| Pennsylvania | $133,480 |
| Rhode Island | $155,910 |
| South Carolina | $101,400 |
| South Dakota | $125,490 |
| Tennessee | $110,580 |
| Texas | $125,870 |
| Utah | $82,370 |
| Vermont | $96,950 |
| Virginia | $142,000 |
| Washington | $124,810 |
| West Virginia | $87,430 |
| Wisconsin | $126,950 |
| Wyoming | $105,920 |
Tools & Technologies Used by General and Operations Managers
Below is a list of the types of tools and technologies that General and Operations Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
- SAS
How to Become a General & Operations Manager
Learn what General and Operations Manager education requirements there are.
What work experience do I need to become a General & Operations Manager?
Who Employs General and Operations Managers?
General and Operations Managers work in the following industries:
Similar Careers
Career changers with experience as a General and Operations Manager sometimes find work in one of the following fields:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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