Life As a General and Operations Manager
Occupation Description Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
Life As a General & Operations Manager
- Prepare staff work schedules and assign specific duties.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Direct administrative activities directly related to making products or providing services.
- Plan or direct activities such as sales promotions that require coordination with other department managers.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
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What Every General & Operations Manager Should Know
Below is a list of the skills most General and Operations Managers say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others' actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Types of General and Operations Manager
- Store Manager
- General Manager (GM)
- Relocation Commissioner
- Public Works Director
- Nonprofit Manager
Job Outlook for General and Operations Managers
In the United States, there were 2,263,100 jobs for General and Operations Manager in 2016. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. The BLS estimates 210,700 yearly job openings in this field.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
What is the Average Salary of a General & Operations Manager
The average yearly salary of a General & Operations Manager ranges between $44,710 and $208,000.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $118,440 |
| Alaska | $112,580 |
| Arizona | $102,470 |
| Arkansas | $87,650 |
| California | $137,640 |
| Colorado | $131,920 |
| Connecticut | $155,890 |
| Delaware | $150,940 |
| District of Columbia | $150,970 |
| Florida | $112,600 |
| Georgia | $113,440 |
| Hawaii | $114,040 |
| Idaho | $79,370 |
| Illinois | $125,990 |
| Indiana | $103,370 |
| Iowa | $99,720 |
| Kansas | $97,920 |
| Kentucky | $89,750 |
| Louisiana | $115,060 |
| Maine | $98,100 |
| Maryland | $137,700 |
| Massachusetts | $135,820 |
| Michigan | $122,160 |
| Minnesota | $112,120 |
| Mississippi | $77,800 |
| Missouri | $105,280 |
| Montana | $98,990 |
| Nebraska | $96,900 |
| Nevada | $128,080 |
| New Hampshire | $126,750 |
| New Jersey | $167,600 |
| New Mexico | $101,720 |
| New York | $156,260 |
| North Carolina | $131,600 |
| North Dakota | $103,100 |
| Ohio | $118,470 |
| Oklahoma | $104,860 |
| Oregon | $107,670 |
| Pennsylvania | $133,480 |
| Rhode Island | $155,910 |
| South Carolina | $101,400 |
| South Dakota | $125,490 |
| Tennessee | $110,580 |
| Texas | $125,870 |
| Utah | $82,370 |
| Vermont | $96,950 |
| Virginia | $142,000 |
| Washington | $124,810 |
| West Virginia | $87,430 |
| Wisconsin | $126,950 |
| Wyoming | $105,920 |
What Tools & Technology do General and Operations Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
- SAS
How to Become a General & Operations Manager
Learn what General and Operations Manager education requirements there are.
How many years of work experience do I need?
General and Operations Managers Sector
The table below shows some of the most common industries where those employed in this career field work.
Other Jobs You May be Interested In
Career changers with experience as a General and Operations Manager sometimes find work in one of the following fields:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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