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General and Operations Manager

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What You Need to Know About General and Operations Manager

General & Operations Manager Job Description Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

A Day in the Life of a General & Operations Manager

  • Direct administrative activities directly related to making products or providing services.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
  • Perform personnel functions such as selection, training, or evaluation.
  • Plan store layouts or design displays.
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

What Every General & Operations Manager Should Know

General and Operations Managers state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination: Adjusting actions in relation to others' actions.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

  • Substation Superintendent
  • Adjutant General
  • Corporate Administrator
  • Water and Sewer Systems Supervisor
  • Mine Superintendent

General & Operations Manager Job Outlook

In the United States, there were 2,263,100 jobs for General and Operations Manager in 2016. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. There will be an estimated 210,700 positions for General & Operations Manager per year.

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The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.

What is the Average Salary of a General & Operations Manager

The average yearly salary of a General & Operations Manager ranges between $44,710 and $208,000.

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General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.

How much do General and Operations Managers make in different U.S. states?

State Annual Mean Salary
Alabama $118,440
Alaska $112,580
Arizona $102,470
Arkansas $87,650
California $137,640
Colorado $131,920
Connecticut $155,890
Delaware $150,940
District of Columbia $150,970
Florida $112,600
Georgia $113,440
Hawaii $114,040
Idaho $79,370
Illinois $125,990
Indiana $103,370
Iowa $99,720
Kansas $97,920
Kentucky $89,750
Louisiana $115,060
Maine $98,100
Maryland $137,700
Massachusetts $135,820
Michigan $122,160
Minnesota $112,120
Mississippi $77,800
Missouri $105,280
Montana $98,990
Nebraska $96,900
Nevada $128,080
New Hampshire $126,750
New Jersey $167,600
New Mexico $101,720
New York $156,260
North Carolina $131,600
North Dakota $103,100
Ohio $118,470
Oklahoma $104,860
Oregon $107,670
Pennsylvania $133,480
Rhode Island $155,910
South Carolina $101,400
South Dakota $125,490
Tennessee $110,580
Texas $125,870
Utah $82,370
Vermont $96,950
Virginia $142,000
Washington $124,810
West Virginia $87,430
Wisconsin $126,950
Wyoming $105,920

What Tools & Technology do General and Operations Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Data entry software
  • SAP
  • Microsoft Windows
  • Microsoft Project
  • Autodesk AutoCAD
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Visio
  • Adobe Systems Adobe Photoshop
  • Structured query language SQL
  • The MathWorks MATLAB
  • Microsoft Dynamics
  • SAS
  • Facebook

Becoming a General & Operations Manager

Learn what General and Operations Manager education requirements there are.

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How Long Does it Take to Become a General & Operations Manager?

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Who Employs General and Operations Managers?

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Below are examples of industries where General and Operations Managers work:

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Those who work as a General and Operations Manager sometimes switch careers to one of these choices:

References:

Image Credit: Mike Moore via public domain

More about our data sources and methodologies.

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