What Does it Take to Be a General and Operations Manager?
General & Operations Manager Job Description Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
Life As a General & Operations Manager: What Do They Do?
- Plan or direct activities such as sales promotions that require coordination with other department managers.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Perform personnel functions such as selection, training, or evaluation.
- Set prices or credit terms for goods or services based on forecasts of customer demand.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
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What Every General & Operations Manager Should Know
These are the skills General and Operations Managers say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others' actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles
- Equipment Maintenance Superintendent
- Nonprofit Manager
- Waterworks Supervisor
- Mine Superintendent
- Division Traffic Superintendent
Job Outlook for General and Operations Managers
In the United States, there were 2,263,100 jobs for General and Operations Manager in 2016. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. The BLS estimates 210,700 yearly job openings in this field.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
How Much Does a General & Operations Manager Make?
The typical yearly salary for General and Operations Managers is somewhere between $44,710 and $208,000.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $118,440 |
| Alaska | $112,580 |
| Arizona | $102,470 |
| Arkansas | $87,650 |
| California | $137,640 |
| Colorado | $131,920 |
| Connecticut | $155,890 |
| Delaware | $150,940 |
| District of Columbia | $150,970 |
| Florida | $112,600 |
| Georgia | $113,440 |
| Hawaii | $114,040 |
| Idaho | $79,370 |
| Illinois | $125,990 |
| Indiana | $103,370 |
| Iowa | $99,720 |
| Kansas | $97,920 |
| Kentucky | $89,750 |
| Louisiana | $115,060 |
| Maine | $98,100 |
| Maryland | $137,700 |
| Massachusetts | $135,820 |
| Michigan | $122,160 |
| Minnesota | $112,120 |
| Mississippi | $77,800 |
| Missouri | $105,280 |
| Montana | $98,990 |
| Nebraska | $96,900 |
| Nevada | $128,080 |
| New Hampshire | $126,750 |
| New Jersey | $167,600 |
| New Mexico | $101,720 |
| New York | $156,260 |
| North Carolina | $131,600 |
| North Dakota | $103,100 |
| Ohio | $118,470 |
| Oklahoma | $104,860 |
| Oregon | $107,670 |
| Pennsylvania | $133,480 |
| Rhode Island | $155,910 |
| South Carolina | $101,400 |
| South Dakota | $125,490 |
| Tennessee | $110,580 |
| Texas | $125,870 |
| Utah | $82,370 |
| Vermont | $96,950 |
| Virginia | $142,000 |
| Washington | $124,810 |
| West Virginia | $87,430 |
| Wisconsin | $126,950 |
| Wyoming | $105,920 |
What Tools do General and Operations Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
- SAS
Becoming a General & Operations Manager
Are there General and Operations Managers education requirements?
How many years of work experience do I need?
Where General and Operations Managers Are Employed
The table below shows the approximate number of General and Operations Managers employed by various industries.
You May Also Be Interested In…
Those who work as a General and Operations Manager sometimes switch careers to one of these choices:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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