What You Need to Know About General and Operations Manager
Job Description & Duties Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
A Day in the Life of a General & Operations Manager
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Prepare staff work schedules and assign specific duties.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Plan or direct activities such as sales promotions that require coordination with other department managers.
- Plan store layouts or design displays.
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
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What a General & Operations Manager Should Know
General and Operations Managers state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Coordination: Adjusting actions in relation to others’ actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles
- Roads Superintendent
- Print Production Coordinator
- Drilling and Production Superintendent
- Mine Superintendent
- Operations Director
Job Demand for General and Operations Managers
In the United States, there were 2,263,100 jobs for General and Operations Manager in 2016. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. There will be an estimated 210,700 positions for General & Operations Manager per year.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
What is the Average Salary of a General & Operations Manager
General and Operations Managers make between $44,710 and $208,000 a year.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $118,440 |
| Alaska | $112,580 |
| Arizona | $102,470 |
| Arkansas | $87,650 |
| California | $137,640 |
| Colorado | $131,920 |
| Connecticut | $155,890 |
| Delaware | $150,940 |
| District of Columbia | $150,970 |
| Florida | $112,600 |
| Georgia | $113,440 |
| Hawaii | $114,040 |
| Idaho | $79,370 |
| Illinois | $125,990 |
| Indiana | $103,370 |
| Iowa | $99,720 |
| Kansas | $97,920 |
| Kentucky | $89,750 |
| Louisiana | $115,060 |
| Maine | $98,100 |
| Maryland | $137,700 |
| Massachusetts | $135,820 |
| Michigan | $122,160 |
| Minnesota | $112,120 |
| Mississippi | $77,800 |
| Missouri | $105,280 |
| Montana | $98,990 |
| Nebraska | $96,900 |
| Nevada | $128,080 |
| New Hampshire | $126,750 |
| New Jersey | $167,600 |
| New Mexico | $101,720 |
| New York | $156,260 |
| North Carolina | $131,600 |
| North Dakota | $103,100 |
| Ohio | $118,470 |
| Oklahoma | $104,860 |
| Oregon | $107,670 |
| Pennsylvania | $133,480 |
| Rhode Island | $155,910 |
| South Carolina | $101,400 |
| South Dakota | $125,490 |
| Tennessee | $110,580 |
| Texas | $125,870 |
| Utah | $82,370 |
| Vermont | $96,950 |
| Virginia | $142,000 |
| Washington | $124,810 |
| West Virginia | $87,430 |
| Wisconsin | $126,950 |
| Wyoming | $105,920 |
What Tools & Technology do General and Operations Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
- SAS
How do I Become a General & Operations Manager?
Education needed to be a General and Operations Manager:
What work experience do I need to become a General & Operations Manager?
General and Operations Managers Sector
General and Operations Managers work in the following industries:
Similar Careers
Those who work as a General and Operations Manager sometimes switch careers to one of these choices:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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