What is a Social and Community Service Manager?
Social & Community Service Manager Definition Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
What Do Social and Community Service Managers Do On a Daily Basis?
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Direct activities of professional and technical staff members and volunteers.
- Plan and administer budgets for programs, equipment, and support services.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Research and analyze member or community needs to determine program directions and goals.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
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What Every Social & Community Service Manager Should Know
When polled, Social and Community Service Managers say the following skills are most frequently used in their jobs:
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Social & Community Service Manager Jobs
- Volunteer Services Director
- Community Services Block Grant/Outreach Social Worker (CSBG/Outreach Social Worker)
- Public Welfare Director
- Field Coordination Director
- Neighborhood Service Center Director
Is There Going to be Demand for Social and Community Service Managers?
In the United States, there were 147,300 jobs for Social and Community Service Manager in 2016. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Social & Community Service Manager Salary
The salary for Social and Community Service Managers ranges between about $40,720 and $111,150 a year.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
Below is a list of the median annual salaries for Social and Community Service Managers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools do Social and Community Service Managers Use?
Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Presentation software
- Corel WordPerfect Office Suite
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
Becoming a Social & Community Service Manager
What kind of Social and Community Service Manager requirements are there?
How many years of work experience do I need?
Where Social and Community Service Managers Work
The table below shows the approximate number of Social and Community Service Managers employed by various industries.
You May Also Be Interested In…
Those thinking about becoming a Social and Community Service Manager might also be interested in the following careers:
Career changers with experience as a Social and Community Service Manager sometimes find work in one of the following fields:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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