All About Social and Community Service Managers

Job Description & Duties Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Daily Life Of a Social & Community Service Manager

• Represent organizations in relations with governmental and media institutions.
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Implement and evaluate staff, volunteer, or community training programs.
• Plan and administer budgets for programs, equipment, and support services.
• Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.

Social & Community Service Manager Skills

When polled, Social and Community Service Managers say the following skills are most frequently used in their jobs:

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Time Management: Managing one’s own time and the time of others.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Types of Social and Community Service Manager

• Non-Profit Director
• Group Work Program Director
• Clinical Services Director
• Social Work Administrator
• Volunteer Services Director

Are There Job Opportunities for Social and Community Service Managers?

In 2016, there was an estimated number of 147,300 jobs in the United States for Social and Community Service Manager. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.

The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.

What is the Average Salary of a Social & Community Service Manager

Social and Community Service Managers make between $40,720 and $111,150 a year.

Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.

Below is a list of the median annual salaries for Social and Community Service Managers in different U.S. states.

State	Annual Mean Salary
Alabama	$66,430
Alaska	$73,410
Arizona	$65,610
Arkansas	$57,360
California	$73,640
Colorado	$84,360
Connecticut	$73,560
Delaware	$69,230
District of Columbia	$101,360
Florida	$71,820
Georgia	$66,000
Hawaii	$71,590
Idaho	$52,490
Illinois	$66,150
Indiana	$61,180
Iowa	$58,410
Kansas	$63,010
Kentucky	$63,210
Louisiana	$70,120
Maine	$60,620
Maryland	$76,670
Massachusetts	$70,500
Michigan	$72,450
Minnesota	$75,280
Mississippi	$47,700
Missouri	$60,450
Montana	$55,440
Nebraska	$65,270
Nevada	$75,840
New Hampshire	$65,380
New Jersey	$88,570
New Mexico	$65,750
New York	$86,700
North Carolina	$69,640
North Dakota	$65,850
Ohio	$73,210
Oklahoma	$62,530
Oregon	$63,590
Pennsylvania	$65,620
Rhode Island	$96,550
South Carolina	$68,610
South Dakota	$71,630
Tennessee	$68,450
Texas	$72,560
Utah	$64,320
Vermont	$65,260
Virginia	$89,290
Washington	$63,870
West Virginia	$56,460
Wisconsin	$66,750
Wyoming	$63,270

Tools & Technologies Used by Social and Community Service Managers

Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:

• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Outlook
• Web browser software
• Microsoft Access
• Microsoft Dynamics
• Microsoft Publisher
• FileMaker Pro
• Healthcare common procedure coding system HCPCS
• Blackbaud The Raiser’s Edge
• Presentation software
• Corel WordPerfect Office Suite
• IBM Lotus 1-2-3
• Financial accounting software
• Microsoft Visual FoxPro
• Corel QuattroPro
• Oracle Reports
• PointClickCare HER

Becoming a Social & Community Service Manager

Individuals working as a Social and Community Service Manager have obtained the following education levels:

How Long Does it Take to Become a Social & Community Service Manager?

Where Social and Community Service Managers Are Employed

The table below shows the approximate number of Social and Community Service Managers employed by various industries.

Other Jobs You May be Interested In

Those interested in being a Social and Community Service Manager may also be interested in:

• Chief Executives

Are you already one of the many Social and Community Service Manager in the United States? If you’re thinking about changing careers, these fields are worth exploring:

• Child, Family, and School Social Workers

References:

• Bureau of Labor Statistics
• College Factual
• O*NET Online

Image Credit: Mike Moore via public domain

More about our data sources and methodologies.