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Retail Sales Supervisor

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What You Need to Know About Retail Sales Supervisor

Career Description Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

A Day in the Life of a Retail Sales Supervisor

  • Establish and implement policies, goals, objectives, and procedures for the department.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Plan and prepare work schedules and keep records of employees’ work schedules and time cards.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Assign employees to specific duties.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

What Skills Do You Need to Work as a Retail Sales Supervisor?

Retail Sales Supervisors state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Retail Sales Supervisor Jobs

  • Cashier Supervisor
  • Art Dealer
  • Department Sales Manager
  • Storekeeper
  • Management Shift Supervisor

Is There Job Demand for Retail Sales Supervisors?

In 2016, there was an estimated number of 1,532,400 jobs in the United States for Retail Sales Supervisor. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisor by 2026. The BLS estimates 168,500 yearly job openings in this field.

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The states with the most job growth for Retail Sales Supervisor are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.

Retail Sales Supervisor Salary

The salary for Retail Sales Supervisors ranges between about $25,720 and $69,290 a year.

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Retail Sales Supervisors who work in Rhode Island, Connecticut, or New Jersey, make the highest salaries.

How much do Retail Sales Supervisors make in each U.S. state?

State Annual Mean Salary
Alabama $42,080
Alaska $45,750
Arizona $41,680
Arkansas $38,980
California $45,310
Colorado $50,850
Connecticut $52,610
Delaware $47,560
District of Columbia $51,800
Florida $46,090
Georgia $43,760
Hawaii $45,370
Idaho $43,690
Illinois $42,880
Indiana $40,280
Iowa $40,090
Kansas $40,420
Kentucky $38,060
Louisiana $39,170
Maine $44,700
Maryland $46,240
Massachusetts $47,710
Michigan $45,300
Minnesota $44,590
Mississippi $37,710
Missouri $43,400
Montana $43,260
Nebraska $40,260
Nevada $43,930
New Hampshire $48,950
New Jersey $52,570
New Mexico $40,110
New York $50,640
North Carolina $45,990
North Dakota $44,620
Ohio $43,080
Oklahoma $42,510
Oregon $44,240
Pennsylvania $46,680
Rhode Island $56,540
South Carolina $40,790
South Dakota $46,950
Tennessee $43,520
Texas $45,570
Utah $38,940
Vermont $51,310
Virginia $47,330
Washington $52,240
West Virginia $35,120
Wisconsin $43,120
Wyoming $41,580

What Tools do Retail Sales Supervisors Use?

Below is a list of the types of tools and technologies that Retail Sales Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Data entry software
  • SAP
  • Microsoft Windows
  • Microsoft Project
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Visio
  • Adobe Systems Adobe Photoshop
  • Microsoft Dynamics
  • SAS
  • Facebook
  • IBM Notes
  • Microsoft Publisher
  • Google Docs

How to Become a Retail Sales Supervisor

What education is needed to be a Retail Sales Supervisor?

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How Long Does it Take to Become a Retail Sales Supervisor?

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Where Retail Sales Supervisors Are Employed

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Retail Sales Supervisors work in the following industries:

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Those interested in being a Retail Sales Supervisor may also be interested in:

References:

Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)

More about our data sources and methodologies.

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