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Property and Casualty Insurance Claims Examiner

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What You Need to Know About Property and Casualty Insurance Claims Examiner

Example of Insurance Claims Examiner Job Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.

Insurance Claims Examiner Responsibilities

  • Communicate with reinsurance brokers to obtain information necessary for processing claims.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
  • Present cases and participate in their discussion at claim committee meetings.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
  • Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.

What Skills Do You Need to Work as an Insurance Claims Examiner?

When polled, Property and Casualty Insurance Claims Examiners say the following skills are most frequently used in their jobs:

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Negotiation: Bringing others together and trying to reconcile differences.

  • Insurance Auditor
  • Claim Auditor
  • Worker’s Compensation Claims Examiner
  • Liability Claims Representative
  • Claims Account Specialist

Job Opportunities for Property and Casualty Insurance Claims Examiners

In the United States, there were 311,100 jobs for Property and Casualty Insurance Claims Examiner in 2016. There is little to no growth in job opportunities for Property and Casualty Insurance Claims Examiner. The BLS estimates 24,500 yearly job openings in this field.

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The states with the most job growth for Insurance Claims Examiner are Utah, Arizona, and Colorado. Watch out if you plan on working in Maine, District of Columbia, or Mississippi. These states have the worst job growth for this type of profession.

Average Property and Casualty Insurance Claims Examiners Salary

The salary for Property and Casualty Insurance Claims Examiners ranges between about $39,620 and $98,660 a year.

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Property and Casualty Insurance Claims Examiners who work in Connecticut, Massachusetts, or New Jersey, make the highest salaries.

How much do Property and Casualty Insurance Claims Examiners make in different U.S. states?

State Annual Mean Salary
Alabama $65,060
Alaska $73,370
Arizona $67,340
Arkansas $61,930
California $71,720
Colorado $72,460
Connecticut $78,590
Delaware $63,440
District of Columbia $74,210
Florida $62,840
Georgia $65,430
Hawaii $62,860
Idaho $63,020
Illinois $65,980
Indiana $63,480
Iowa $62,750
Kansas $67,570
Kentucky $55,820
Louisiana $66,440
Maine $60,980
Maryland $72,050
Massachusetts $76,150
Michigan $67,860
Minnesota $65,760
Mississippi $62,700
Missouri $66,340
Montana $55,970
Nebraska $61,050
Nevada $65,510
New Hampshire $71,190
New Jersey $74,260
New Mexico $63,890
New York $71,950
North Carolina $62,580
North Dakota $58,580
Ohio $65,890
Oklahoma $61,670
Oregon $67,750
Pennsylvania $67,730
Rhode Island $71,950
South Carolina $62,950
South Dakota $61,490
Tennessee $60,550
Texas $69,560
Utah $59,330
Vermont $66,240
Virginia $63,640
Washington $72,340
West Virginia $57,030
Wisconsin $63,420
Wyoming $65,300

What Tools do Property and Casualty Insurance Claims Examiners Use?

Below is a list of the types of tools and technologies that Property and Casualty Insurance Claims Examiners may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Publisher
  • Medical procedure coding software
  • Healthcare common procedure coding system HCPCS
  • Medical condition coding software
  • Document management system software
  • Hyland OnBase Enterprise Content Management
  • Axonwave Fraud and Abuse Management System
  • Bill review software
  • CCC GuidePost Decision Support
  • CSC Fault Evaluator
  • Fair Isaac SmartAdvisor
  • First Notice Systems ClaimCapture
  • Hummingbird Legal Bill Review
  • IBM Fraud and Abuse Management System
  • ISO ClaimSearch
  • ISO NetMap for Claims

How to Become an Insurance Claims Examiner

What education is needed to be a Property and Casualty Insurance Claims Examiner?

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How Long Does it Take to Become an Insurance Claims Examiner?

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Where Property and Casualty Insurance Claims Examiners Are Employed

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Property and Casualty Insurance Claims Examiners work in the following industries:

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Those thinking about becoming a Property and Casualty Insurance Claims Examiner might also be interested in the following careers:

Are you already one of the many Property and Casualty Insurance Claims Examiner in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Nick Youngson via Creative Commons 3 - CC BY-SA 3.0

More about our data sources and methodologies.

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