All About Lodging Managers
Job Description: Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
A Day in the Life of a Lodging Manager
- Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
- Monitor the revenue activity of the hotel or facility.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.
- Train staff members.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Prepare required paperwork pertaining to departmental functions.
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What a Lodging Manager Should Know
When polled, Lodging Managers say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Types of Lodging Manager
- Revenue Manager
- Motor Hotel Manager
- Bed and Breakfast Innkeeper
- Front Office Director
- Motel Manager
Job Demand for Lodging Managers
In the United States, there were 47,800 jobs for Lodging Manager in 2016. New jobs are being produced at a rate of 4% which is below the national average. The Bureau of Labor Statistics predicts 1,900 new jobs for Lodging Manager by 2026. There will be an estimated 5,000 positions for Lodging Manager per year.
The states with the most job growth for Lodging Manager are Idaho, Utah, and Vermont. Watch out if you plan on working in Nebraska, Missouri, or Maine. These states have the worst job growth for this type of profession.
Average Lodging Managers Salary
The salary for Lodging Managers ranges between about $30,860 and $102,410 a year.
Lodging Managers who work in District of Columbia, North Carolina, or Hawaii, make the highest salaries.
Below is a list of the median annual salaries for Lodging Managers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $53,050 |
| Alaska | $74,930 |
| Arizona | $61,830 |
| California | $72,200 |
| Colorado | $82,500 |
| Connecticut | $66,150 |
| Delaware | $76,250 |
| District of Columbia | $119,460 |
| Florida | $63,970 |
| Georgia | $64,460 |
| Hawaii | $92,190 |
| Idaho | $52,790 |
| Illinois | $49,360 |
| Indiana | $42,130 |
| Iowa | $47,350 |
| Kansas | $49,440 |
| Kentucky | $52,770 |
| Louisiana | $68,250 |
| Maine | $53,420 |
| Maryland | $84,200 |
| Massachusetts | $67,760 |
| Michigan | $58,550 |
| Minnesota | $56,380 |
| Mississippi | $51,520 |
| Missouri | $51,880 |
| Montana | $64,800 |
| Nebraska | $55,700 |
| Nevada | $82,880 |
| New Hampshire | $64,410 |
| New Jersey | $84,420 |
| New Mexico | $59,460 |
| New York | $86,200 |
| North Carolina | $90,070 |
| North Dakota | $50,060 |
| Ohio | $49,320 |
| Oklahoma | $47,550 |
| Oregon | $51,850 |
| Pennsylvania | $59,520 |
| Rhode Island | $79,320 |
| South Carolina | $54,750 |
| South Dakota | $58,540 |
| Tennessee | $58,010 |
| Texas | $55,880 |
| Utah | $56,010 |
| Vermont | $69,840 |
| Virginia | $65,980 |
| Washington | $60,560 |
| West Virginia | $54,500 |
| Wisconsin | $54,470 |
| Wyoming | $67,690 |
What Tools & Technology do Lodging Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Lodging Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Email software
- Word processing software
- Oracle JD Edwards EnterpriseOne
- Delphi Technology
- Accounting software
- Payroll software
Becoming a Lodging Manager
Individuals working as a Lodging Manager have obtained the following education levels:
What work experience do I need to become a Lodging Manager?
Where Lodging Managers Work
The table below shows the approximate number of Lodging Managers employed by various industries.
Other Jobs You May be Interested In
Those interested in being a Lodging Manager may also be interested in:
References:
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More about our data sources and methodologies.
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