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What You Need to Know About Funeral Service Manager

Funeral Service Manager Definition Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

What Do Funeral Service Managers Do On a Daily Basis?

  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Explain goals, policies, or procedures to staff members.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.

Skills Needed to be a Funeral Service Manager

These are the skills Funeral Service Managers say are the most useful in their careers:

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Time Management: Managing one’s own time and the time of others.

Types of Funeral Service Manager Jobs

  • Funeral Planner
  • Funeral Home Director
  • Funeral Home Manager
  • Funeral Sales Manager
  • Mortuary Operations Manager

Job Outlook for Funeral Service Managers

There were about 25,700 jobs for Funeral Service Manager in 2016 (in the United States). New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. The BLS estimates 2,000 yearly job openings in this field.

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The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.

Do Funeral Service Managers Make A Lot Of Money?

The average yearly salary of a Funeral Service Manager ranges between $41,410 and $151,680.

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Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.

How much do Funeral Service Managers make in different U.S. states?

State Annual Mean Salary
Alabama $78,000
Arizona $77,600
Arkansas $76,810
California $86,900
Colorado $77,350
Florida $87,070
Georgia $72,010
Idaho $67,110
Illinois $91,090
Indiana $73,390
Kansas $70,110
Kentucky $79,330
Louisiana $89,320
Maine $87,150
Maryland $104,930
Massachusetts $107,520
Michigan $113,190
Minnesota $107,960
New Jersey $118,770
New Mexico $64,320
New York $97,400
North Carolina $94,170
Ohio $113,130
Oklahoma $77,100
Pennsylvania $114,030
South Carolina $63,540
Tennessee $83,480
Texas $80,560
Virginia $113,360
West Virginia $108,730
Wisconsin $110,990

Tools & Technologies Used by Funeral Service Managers

Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Email software
  • Financial reporting software
  • FPA Software MACCS
  • HMIS Advantage
  • Twin Tiers Technologies MIMS

How do I Become a Funeral Service Manager?

Are there Funeral Service Managers education requirements?

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How Long Does it Take to Become a Funeral Service Manager?

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Who Employs Funeral Service Managers?

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Funeral Service Managers work in the following industries:

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References:

Image Credit: Senior Airman Andrew Lee via Public domain

More about our data sources and methodologies.

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