What You Need to Know About Funeral Service Manager
Job Description: Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
What Do Funeral Service Managers Do On a Daily Basis?
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Interview and hire new employees.
- Set prices or credit terms for funeral products or services.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
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What Skills Do You Need to Work as a Funeral Service Manager?
Funeral Service Managers state the following job skills are important in their day-to-day work.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one’s own time and the time of others.
Other Funeral Service Manager Job Titles
- Funeral Service Manager
- Funeral Director
- Location Manager
- Assistant Manager of Operations
- Market Manager
Job Outlook for Funeral Service Managers
In 2016, there was an estimated number of 25,700 jobs in the United States for Funeral Service Manager. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.

The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.
How Much Does a Funeral Service Manager Make?
The average yearly salary of a Funeral Service Manager ranges between $41,410 and $151,680.

Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.
How much do Funeral Service Managers make in different U.S. states?
State | Annual Mean Salary |
---|---|
Alabama | $78,000 |
Arizona | $77,600 |
Arkansas | $76,810 |
California | $86,900 |
Colorado | $77,350 |
Florida | $87,070 |
Georgia | $72,010 |
Idaho | $67,110 |
Illinois | $91,090 |
Indiana | $73,390 |
Kansas | $70,110 |
Kentucky | $79,330 |
Louisiana | $89,320 |
Maine | $87,150 |
Maryland | $104,930 |
Massachusetts | $107,520 |
Michigan | $113,190 |
Minnesota | $107,960 |
New Jersey | $118,770 |
New Mexico | $64,320 |
New York | $97,400 |
North Carolina | $94,170 |
Ohio | $113,130 |
Oklahoma | $77,100 |
Pennsylvania | $114,030 |
South Carolina | $63,540 |
Tennessee | $83,480 |
Texas | $80,560 |
Virginia | $113,360 |
West Virginia | $108,730 |
Wisconsin | $110,990 |
What Tools do Funeral Service Managers Use?
Below is a list of the types of tools and technologies that Funeral Service Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Email software
- Financial reporting software
- FPA Software MACCS
- HMIS Advantage
- Twin Tiers Technologies MIMS
How do I Become a Funeral Service Manager?
What education or degrees do I need to become a Funeral Service Manager?

How Long Does it Take to Become a Funeral Service Manager?

Where Funeral Service Managers Work

Funeral Service Managers work in the following industries:

References:
Image Credit: Senior Airman Andrew Lee via Public domain
More about our data sources and methodologies.
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