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Credit Counselor

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What Do Credit Counselor Do?

Credit Counselor Job Description Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management plans, advise on credit issues, or provide budget, mortgage, and bankruptcy counseling.

Life As a Credit Counselor: What Do They Do?

  • Create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.
  • Assess clients’ overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
  • Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Investigate missing checks, payment histories, held funds, returned checks, or other related issues to resolve client or creditor problems.

Skills Needed to be a Credit Counselor

These are the skills Credit Counselors say are the most useful in their careers:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

  • Mortgage Counselor
  • Financial Aid Officer
  • Loan Representative
  • Debt Counselor
  • Certified Credit Counselor

Credit Counselor Job Outlook

In the United States, there were 38,300 jobs for Credit Counselor in 2016. New jobs are being produced at a rate of 13.8% which is above the national average. The Bureau of Labor Statistics predicts 5,300 new jobs for Credit Counselor by 2026. The BLS estimates 3,800 yearly job openings in this field.

Forecasted Number of Jobs for Credit Counselors in U.S.

The states with the most job growth for Credit Counselor are Utah, North Dakota, and Idaho. Watch out if you plan on working in Wyoming, Vermont, or Maine. These states have the worst job growth for this type of profession.

Credit Counselor Salary

The typical yearly salary for Credit Counselors is somewhere between $30,440 and $76,690.

Salary Ranges for Credit Counselors

Credit Counselors who work in District of Columbia, New Jersey, or Nevada, make the highest salaries.

How much do Credit Counselors make in each U.S. state?

State Annual Mean Salary
Alabama $48,260
Arizona $45,880
Arkansas $49,770
California $53,170
Connecticut $57,500
Delaware $52,360
District of Columbia $77,690
Florida $45,530
Georgia $51,720
Hawaii $47,810
Idaho $42,490
Illinois $47,290
Indiana $45,030
Iowa $43,690
Kansas $47,910
Kentucky $44,590
Louisiana $36,840
Maine $40,880
Maryland $47,330
Massachusetts $57,600
Michigan $48,340
Minnesota $51,190
Mississippi $42,660
Missouri $53,250
Montana $44,540
Nevada $56,510
New Hampshire $45,850
New Jersey $68,360
New Mexico $37,870
New York $60,520
North Carolina $54,400
North Dakota $43,330
Ohio $51,200
Oklahoma $42,290
Oregon $48,090
Pennsylvania $55,770
Rhode Island $59,760
South Carolina $45,320
South Dakota $38,900
Tennessee $48,560
Texas $46,160
Utah $38,070
Virginia $50,860
Washington $48,230
West Virginia $38,910
Wisconsin $39,860
Wyoming $50,960

What Tools do Credit Counselors Use?

Below is a list of the types of tools and technologies that Credit Counselors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Email software
  • SAP
  • Microsoft Dynamics
  • Oracle PeopleSoft
  • LexisNexis
  • Freddie Mac Loan Prospector
  • Chat software

Becoming a Credit Counselor

What education or degrees do I need to become a Credit Counselor?

Credit Counselor Degree Level

How many years of work experience do I need?

Credit Counselor Work Experience

Who Employs Credit Counselors?

Credit Counselor Sectors

The table below shows the approximate number of Credit Counselors employed by various industries.

Credit Counselor Industries

References:

Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic

More about our data sources and methodologies.

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