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Counter and Rental Clerk

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Life As a Counter and Rental Clerk

Career Description Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

A Day in the Life of a Counter & Rental Clerk

  • Rent items, arrange for provision of services to customers, and accept returns.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Explain rental fees, policies, and procedures.
  • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
  • Provide information about rental items, such as availability, operation, or description.
  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.

Skills Needed to be a Counter & Rental Clerk

Below is a list of the skills most Counter and Rental Clerks say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Counter and Rental Clerk

  • Watch and Clock Repair Clerk
  • Layaway Clerk
  • Laundry Clerk
  • Counter Clerk
  • Rental Clerk

Counter & Rental Clerk Job Outlook

In 2016, there was an estimated number of 458,200 jobs in the United States for Counter and Rental Clerk. New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. The BLS estimates 61,800 yearly job openings in this field.

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The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.

How Much Does a Counter & Rental Clerk Make?

The salary for Counter and Rental Clerks ranges between about $19,130 and $49,270 a year.

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Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.

How much do Counter and Rental Clerks make in each U.S. state?

State Annual Mean Salary
Alabama $27,330
Alaska $31,380
Arizona $27,270
Arkansas $26,150
California $34,410
Colorado $37,980
Connecticut $35,360
Delaware $33,450
District of Columbia $29,670
Florida $29,400
Georgia $28,960
Hawaii $34,960
Idaho $27,320
Illinois $26,880
Indiana $28,310
Iowa $24,400
Kansas $34,460
Kentucky $28,480
Louisiana $26,370
Maine $29,950
Maryland $35,340
Massachusetts $36,460
Michigan $27,570
Minnesota $29,970
Mississippi $26,990
Missouri $31,670
Montana $33,920
Nebraska $26,060
Nevada $28,020
New Hampshire $36,280
New Jersey $37,290
New Mexico $29,920
New York $31,650
North Carolina $27,880
North Dakota $35,690
Ohio $27,670
Oklahoma $27,910
Oregon $36,180
Pennsylvania $28,270
Rhode Island $34,440
South Carolina $27,240
South Dakota $28,470
Tennessee $27,360
Texas $30,460
Utah $29,150
Vermont $34,020
Virginia $31,470
Washington $34,500
West Virginia $23,400
Wisconsin $30,610
Wyoming $31,750

What Tools & Technology do Counter and Rental Clerks Use?

Below is a list of the types of tools and technologies that Counter and Rental Clerks may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Word processing software
  • Database software
  • Oracle software
  • Point of sale POS software

Becoming a Counter & Rental Clerk

What kind of Counter and Rental Clerk requirements are there?

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How many years of work experience do I need?

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Who Employs Counter and Rental Clerks?

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Counter and Rental Clerks work in the following industries:

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References:

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More about our data sources and methodologies.

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