Claims Adjusters, Examiners, and Investigators in Iowa
Want to work as a Claims Adjusters, Examiners, and Investigators in Iowa? Here’s what the data says. Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes “Fire Inspectors and Investigators” (33-2021).
What do Claims Adjusters, Examiners, and Investigators Make in Iowa?
For claims adjusters, examiners, and investigators working in Iowa, the typical annual salary is $68,740 per year (or about $33.05/hour).Annual wages span from $48,670 at the 10th percentile to $98,780 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $48,670 | $23.40 |
| 25th percentile | $58,960 | $28.35 |
| Median (50th) | $68,740 | $33.05 |
| 75th percentile | $81,520 | $39.19 |
| 90th percentile | $98,780 | $47.49 |
Location quotient — how concentrated this career is in Iowa relative to the national average — is 1.39, suggesting that claims adjusters, examiners, and investigators are more concentrated here than the national average.
National Wage Comparison
Nationally, claims adjusters, examiners, and investigators earn a median of $46,655 per year ($22.43/hour), exceeding the Iowa median.
Employment Outlook
Nationally, total employment in this occupation is 630,099 claims adjusters, examiners, and investigators nationwide. In Iowa alone, approximately 4,290 people work in this role. That’s higher than the typical state, which employs around 3,480 claims adjusters, examiners, and investigators.
Top Iowa Metros for Claims Adjusters, Examiners, and Investigators
The metro areas below employ the most claims adjusters, examiners, and investigators in Iowa.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Des Moines-West Des Moines, IA | 2,260 | $64,170 |
| Cedar Rapids, IA | 330 | $60,460 |
| Dubuque, IA | 270 | $59,570 |
| Davenport-Moline-Rock Island, IA-IL | 140 | $76,150 |
| Waterloo-Cedar Falls, IA | 120 | $55,990 |
| Iowa City, IA | 110 | $66,090 |
Top States for Claims Adjusters, Examiners, and Investigators Employment
The table below shows the states where the most claims adjusters, examiners, and investigators work.
| State | Number Employed |
|---|---|
| Florida | 28,450 |
| Texas | 25,930 |
| California | 23,160 |
| Ohio | 17,210 |
| New York | 16,780 |
| Arizona | 14,840 |
| Georgia | 14,580 |
| Pennsylvania | 12,670 |
| Illinois | 11,750 |
| New Jersey | 9,630 |
| North Carolina | 8,410 |
| Wisconsin | 7,250 |
| Virginia | 6,820 |
| Michigan | 6,540 |
| Colorado | 6,530 |
| Missouri | 6,220 |
| Washington | 6,090 |
| Tennessee | 5,930 |
| Maryland | 4,990 |
| Minnesota | 4,810 |
Highest-Paying States for Claims Adjusters, Examiners, and Investigators
Where claims adjusters, examiners, and investigators earn the most: claims adjusters, examiners, and investigators.
| State | Annual Median Salary |
|---|---|
| Maryland | $92,660 |
| California | $90,900 |
| District of Columbia | $88,920 |
| Alaska | $86,490 |
| New Jersey | $85,960 |
| Connecticut | $84,470 |
| Massachusetts | $84,340 |
| Rhode Island | $83,480 |
| New York | $82,140 |
| New Hampshire | $81,500 |
Skills
The most important claims adjusters, examiners, and investigators skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Top abilities for claims adjusters, examiners, and investigators, rated on an importance scale of 0 to 5:
Daily Tasks
Claims Adjusters, Examiners, and Investigators typically:
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Pay and process claims within designated authority level.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Investigate and assess damage to property and create or review property damage estimates.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
Work Activities
- Working with Computers
- Communicating with People Outside the Organization
- Getting Information
- Making Decisions and Solving Problems
- Identifying Objects, Actions, and Events
- Communicating with Supervisors, Peers, or Subordinates
- Documenting/Recording Information
- Resolving Conflicts and Negotiating with Others
- Organizing, Planning, and Prioritizing Work
- Analyzing Data or Information
- Processing Information
- Establishing and Maintaining Interpersonal Relationships
Tools & Technology
Technologies frequently used: Hot technologies: Apple Safari, Microsoft Access In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Programs that train for this career include:
- Insurance
- Health/Medical Admin Services
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Related Careers
Careers similar to claims adjusters, examiners, and investigators include:
- Compensation and Benefits Managers
- Compliance Officers
- Compensation, Benefits, and Job Analysis Specialists
- Accountants and Auditors
- Appraisers and Assessors of Real Estate
- Insurance Underwriters
Also Known As
Accident Investigator, Adjuster, Adjustment Clerk, Auto Claims Adjuster (Automotive Claims Adjuster), Auto Damage Claims Adjuster (Automotive Damage Claims Adjuster), Benefit Authorizer, Bodily Injury Claims Adjuster, Bodily Injury Claims Examiner, Claims Account Specialist, Claims Adjuster, Claims Adjustor, Claims Agent, Claims Analyst, Claims Approver, Claims Auditor.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 13-1031.00