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Arbitrator, Mediator, or Conciliator

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What is an Arbitrator, Mediator, or Conciliator?

Example of Arbitrator, Mediator, or Conciliator Job Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Arbitrator, Mediator, or Conciliator Responsibilities

  • Organize or deliver public presentations about mediation to organizations such as community agencies or schools.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.
  • Interview claimants, agents, or witnesses to obtain information about disputed issues.
  • Recommend acceptance or rejection of compromise settlement offers.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.
  • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.

Things an Arbitrator, Mediator, or Conciliator Should Know How to Do

When polled, Arbitrators, Mediators, and Conciliators say the following skills are most frequently used in their jobs:

Negotiation: Bringing others together and trying to reconcile differences.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Persuasion: Persuading others to change their minds or behavior.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Other Arbitrator, Mediator, or Conciliator Job Titles

  • Public Policy Mediator
  • Public Policy Manager
  • Contracts Specialist
  • Hostage Negotiator
  • Labor Arbitrator, Hearing Office

What Kind of Arbitrator, Mediator, or Conciliator Job Opportunities Are There?

In 2016, there was an estimated number of 7,800 jobs in the United States for Arbitrator, Mediator, or Conciliator. New jobs are being produced at a rate of 11.5% which is above the national average. The Bureau of Labor Statistics predicts 900 new jobs for Arbitrator, Mediator, or Conciliator by 2026. The BLS estimates 400 yearly job openings in this field.


The states with the most job growth for Arbitrator, Mediator, or Conciliator are Nebraska, Florida, and South Carolina. Watch out if you plan on working in Arkansas, Ohio, or New Hampshire. These states have the worst job growth for this type of profession.

How Much Does an Arbitrator, Mediator, or Conciliator Make?

The average yearly salary of an Arbitrator, Mediator, or Conciliator ranges between $36,590 and $124,480.


Arbitrators, Mediators, and Conciliators who work in District of Columbia, New Jersey, or Alaska, make the highest salaries.

How much do Arbitrators, Mediators, and Conciliators make in different U.S. states?

State Annual Mean Salary
Alabama $68,190
Alaska $86,570
Arizona $61,450
California $97,430
Colorado $59,500
Connecticut $66,890
District of Columbia $98,850
Florida $61,790
Georgia $74,400
Illinois $90,020
Indiana $50,700
Kansas $54,540
Kentucky $50,710
Louisiana $55,550
Maryland $48,830
Massachusetts $79,880
Michigan $67,440
Minnesota $93,310
Missouri $64,670
Montana $45,900
Nebraska $43,840
New Hampshire $65,490
New Jersey $98,930
New York $85,910
North Carolina $45,150
Ohio $65,670
Oklahoma $57,050
Oregon $77,820
Pennsylvania $69,280
South Carolina $62,580
Tennessee $65,980
Texas $62,390
Utah $53,690
Virginia $54,680
Washington $75,090
West Virginia $78,510
Wisconsin $66,600

Tools & Technologies Used by Arbitrators, Mediators, and Conciliators

Although they’re not necessarily needed for all jobs, the following technologies are used by many Arbitrators, Mediators, and Conciliators:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Word processing software
  • SAP
  • Microsoft SharePoint
  • Oracle PeopleSoft
  • Scheduling software
  • Enterprise resource planning ERP software
  • Salesforce software

Becoming an Arbitrator, Mediator, or Conciliator

What education is needed to be an Arbitrator, Mediator, or Conciliator?


What work experience do I need to become an Arbitrator, Mediator, or Conciliator?


Where Arbitrators, Mediators, and Conciliators Work


The table below shows some of the most common industries where those employed in this career field work.


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Image Credit: Okan Г‡alД±Еџkan via CC0 Public Domain

More about our data sources and methodologies.

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