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Arbitrator, Mediator, or Conciliator

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All About Arbitrators, Mediators, and Conciliators

Job Description: Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

A Day in the Life of an Arbitrator, Mediator, or Conciliator

  • Conduct hearings to obtain information or evidence relative to disposition of claims.
  • Prepare written opinions or decisions regarding cases.
  • Set up appointments for parties to meet for mediation.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.
  • Recommend acceptance or rejection of compromise settlement offers.
  • Interview claimants, agents, or witnesses to obtain information about disputed issues.

Arbitrator, Mediator, or Conciliator Needed Skills

These are the skills Arbitrators, Mediators, and Conciliators say are the most useful in their careers:

Negotiation: Bringing others together and trying to reconcile differences.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Persuasion: Persuading others to change their minds or behavior.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Types of Arbitrator, Mediator, or Conciliator

  • Ombudsman
  • Dispute Coordinator
  • Federal Mediation Commissioner
  • Labor Arbitrator
  • Mediator

Job Outlook for Arbitrators, Mediators, and Conciliators

In 2016, there was an estimated number of 7,800 jobs in the United States for Arbitrator, Mediator, or Conciliator. New jobs are being produced at a rate of 11.5% which is above the national average. The Bureau of Labor Statistics predicts 900 new jobs for Arbitrator, Mediator, or Conciliator by 2026. There will be an estimated 400 positions for Arbitrator, Mediator, or Conciliator per year.


The states with the most job growth for Arbitrator, Mediator, or Conciliator are Nebraska, Florida, and South Carolina. Watch out if you plan on working in Arkansas, Ohio, or New Hampshire. These states have the worst job growth for this type of profession.

What is the Average Salary of an Arbitrator, Mediator, or Conciliator

The average yearly salary of an Arbitrator, Mediator, or Conciliator ranges between $36,590 and $124,480.


Arbitrators, Mediators, and Conciliators who work in District of Columbia, New Jersey, or Alaska, make the highest salaries.

How much do Arbitrators, Mediators, and Conciliators make in each U.S. state?

State Annual Mean Salary
Alabama $68,190
Alaska $86,570
Arizona $61,450
California $97,430
Colorado $59,500
Connecticut $66,890
District of Columbia $98,850
Florida $61,790
Georgia $74,400
Illinois $90,020
Indiana $50,700
Kansas $54,540
Kentucky $50,710
Louisiana $55,550
Maryland $48,830
Massachusetts $79,880
Michigan $67,440
Minnesota $93,310
Missouri $64,670
Montana $45,900
Nebraska $43,840
New Hampshire $65,490
New Jersey $98,930
New York $85,910
North Carolina $45,150
Ohio $65,670
Oklahoma $57,050
Oregon $77,820
Pennsylvania $69,280
South Carolina $62,580
Tennessee $65,980
Texas $62,390
Utah $53,690
Virginia $54,680
Washington $75,090
West Virginia $78,510
Wisconsin $66,600

Tools & Technologies Used by Arbitrators, Mediators, and Conciliators

Below is a list of the types of tools and technologies that Arbitrators, Mediators, and Conciliators may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Word processing software
  • SAP
  • Microsoft SharePoint
  • Oracle PeopleSoft
  • Scheduling software
  • Enterprise resource planning ERP software
  • Salesforce software

Becoming an Arbitrator, Mediator, or Conciliator

Learn what Arbitrator, Mediator, or Conciliator education requirements there are.


How Long Does it Take to Become an Arbitrator, Mediator, or Conciliator?


Arbitrators, Mediators, and Conciliators Sector


Arbitrators, Mediators, and Conciliators work in the following industries:


Those interested in being an Arbitrator, Mediator, or Conciliator may also be interested in:


Image Credit: Okan Г‡alД±Еџkan via CC0 Public Domain

More about our data sources and methodologies.

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